Frequently Asked Questions

OFF THE BLANC

Where is Off The Blanc based?

Off The Blanc is based in the UK.

What does Off The Blanc mean?

The nameOff the Blancstems from the idea of moving away from the blank, the ordinary, and the expected.“Blanc”, meaningwhitein French, represents a blank canvas — a space to create, redefine, and stand out. We’re about pushing boundaries, not blending in.

PRODUCTS

Where do you make your pieces?

Our pieces are manufactured in overseas using the most reputable factories with cutting edge technologies and the highest quality of materials.

Do you design all your pieces?

We designs all of our products ourselves from scratch and the pieces are all made cut and sew, meaning they are custom shapes and fits for our brand. we do not use any white label products or ready made items.

What's your approach towards sustainability?

At Off the Blanc, we focus on quality over quantity, ensuring that every product we create meets the highest standards. We believe in producing clothing that not only looks good but also feels good, offering long-lasting wear with a commitment to sustainable practices.

We are committed to sustainability by using natural fibers and materials whenever possible and transitioning all our packaging to eco-friendly, recyclable options to reduce plastic waste.

FREQUENTLY ASKED QUESTIONS

Payment options

Off The Blanc accepts all major payment options and these are processed by paypal, one of the largest payment processors in the world. you can pay via visa, mastercard, american express, maestro, paypal, klarna and clearpay

How long does Customer Service take to reply?

Once we have received your email, our customer service team aims to reply within 1-2 business day.

My discount code doesn't work

Please note that promo codes are not applicable to sale items or certain exclusive collections. Please note also that promo codes are issued with a time limit, so if yours isn't working, it's likely the code has expired or the promotion has ended.